All claims made regardless of fault should be indicated within three days of receiving your shipment.
You are welcome to return for any reason withing 14 days from delivery. However, we must receive the goods back in its original condition/packaging to qualify for a full refund.
Returns are the customers responsibility unless otherwise agreed.
Damaged or missing goods should be reported within 48 hours. We will arrange the return and replacement for any issues with your order, once agreed. Full refunds for returned goods will be subject to an inspection process.
Refunds will be processed withing 48 hours. The time this takes to clear in your account may vary depending on location.
Trackable/insured services are recommended when arranging your own returns.
Please contact us for more information.